Refund Policy

Last updated: 2026-08-26

1. Monthly subscription

You can cancel at any time; you will not be charged again after cancellation. Since the Service remains available for the rest of the paid period, the current month's fee is generally non-refundable.
If you have effectively not used the Service within 7 days of a charge (no app sign-in), you may request a full refund of that month's fee.
If a service outage prevents normal use for 72+ consecutive hours, we will refund a prorated amount or extend your period accordingly.
New accounts include a 7-day free trial — we recommend deciding after the trial.

Digital items are delivered instantly; once an item has been used (applied), it is non-refundable.
A full refund is available within 7 days of purchase if the item has not been used (not applied to your office map).
Billing errors and duplicate charges are refunded in full regardless of use.

AI usage is billed directly between you and your AI provider (OpenAI, Google, Anthropic, etc.) and is outside the scope of our refunds — the provider's own refund policy applies.

Email seungwon.go@gmail.com with your billing account email. We respond within 3 business days; approved refunds are processed to the original payment method via Paddle and may take 5–10 business days to appear.